NEW EMAIL ADDRESS
Please note that the practice has a new email address:
IS YOUR PHONE CALL NECESSARY?
On average we are receiving 14000 telephone calls a month which our staff answer as quickly as they can but we are struggling to cope with this volume of calls.
- You can always email us any queries and we will respond to you with in 24 hours on breccg.BrentfieldMC@nhs.net.
- Register to use Patient Access and manage your appointments, prescriptions and view your summary care record on line
We do listen to the feedback from patients and to work in partnership to make sure we provide the best medical care delivered in a sensitive and caring manner.
7 DAY A WEEK ACCESS TO GPs
The practice are working in close partnership with 20 local practices to improve access to GP appointments for patients. We have collectively set up a shared branch surgery which provides GP and nurse appointments from 6pm to 9pm Monday to Friday and from 9am to 9pm on Saturdays. The practice provide the GP you will see with a summary of your past medical history and current medications to enable the doctor you see to help you. After your consultation the doctor will inform you GP and this information in included in your medical record.
The service is providing an additional 250 GP appointments a week for the local area.
YOU CAN NOW SEE A GP IN THE HARNESS HUB SERVICE ON SATURDAYS AND SUNDAYS BETWEEN 9AM AND 3PM PLEASE ASK RECEPTION FOR INFORMATION
INFLUENZA VACCINATIONS NOW AVAILABLE
ARE YOU OVER 28 WEEKS PREGNANT
It is strongly recommended that you have a vaccination against whooping cough to protect your baby. The vaccination can be given between 28 weeks and for up to 6 weeks after your baby is born.
We are phoning patients who need to have a vaccination but please contact us and we will be happy to make sure your baby is protected against whooping cough.
Dr Carole Amobi
Dr Hems Bhatt
Dr Sarah Basham
Dr Sam Levy
Dr Sarah Agyekum (on maternity leave)
Dr Gemma Sayeed
Dr Katy Hornby
Dr Shreya Karia
FRIENDS AND FAMILY TEST
Please give us your feedback through completing the Friends and Family Test either on line at www.iwantgreatcare.org or completing a response form in the practice.
PATIENT SURVEY 2015-6
For 2015/6 the survey will be carried out in September, December, March and June 2016
We always value feedback from our patients and the opportunity to discuss how we can work together to give a positive experience of care.
HAVE YOU SEEN BRENT SELF CARE WEBSITE?
This site is a really useful local website to support local people to manage their health. It has been created by various health professionals working in Brent and is well worth while visiting.